Shop Policy

These General Terms and Conditions of Sale (GTC) govern the sales of products made on the SEMAC BOX website. By placing an order on our website, you accept these conditions. Please read them carefully.

 

1. Products : The products offered for sale are described and presented with the greatest possible accuracy. However, errors or omissions may occur, and we do not guarantee that product descriptions are always error-free.

 

2. Orders : You can place an order directly on our website. To place an order, select the desired products, add them to your cart, and then follow the ordering process by providing the required information.

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3. Prices : Product prices are indicated in Euros, inclusive of all taxes (TTC). Delivery charges may also be added to the total amount of your order, depending on the delivery area. We reserve the right to change prices at any time, but products will be invoiced based on the rates in effect at the time of the order.

 

4. Exchanges and Refunds :

Exchanges: To exchange a product, return it according to the return instructions provided, then place a new order for the desired product.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method. Please note that refund processing times may vary depending on your bank or credit card company.

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5. Personal Data Protection : We collect and process your personal data in accordance with our Privacy Policy. The information collected is used to process your orders and improve your shopping experience.

 

For any questions regarding your orders or our general terms and conditions of sale, please contact us at:

Address: 6 Rte de Lué en Baugeois, 49140 Corzé, France
Email: contact@semac-box.com

Phone: (+33) 6 11 12 68 60

We thank you for your trust and we are committed to providing you with quality service.